Profile basics
Use profile writing guides for names, pronouns, intentions and city-level location choices.
Help centre
TS Dating Help Centre
The help centre brings together the pages that answer the questions most adults have before joining, updating a profile or deciding whether a conversation should continue.
Privacy and unwanted contact
Review privacy choices, slower off-platform timing and practical steps when someone ignores boundaries.
Local and travel questions
Learn how local dating, travel range and long-distance planning can be stated clearly on a profile.
Where to begin
For profile wording, start with dating intentions and the name or pronouns you want people to use. When a conversation feels wrong, move directly to safety and unwanted-contact guidance.
Confirm who the service is for, improve your first message or act on a concern using the dating safety guidance.
Support requests that are easier to solve
When you reach out through the live service, include the browser or device you use, the page involved and a short description of what happened. Clear information shortens the time between a problem and a useful answer.
Screenshots should avoid exposing private information when possible. The same privacy standards that matter in dating also matter when you ask for help.