Contact TS Dating
Support requests are easiest to handle when they describe the issue clearly without exposing private information that is not needed for the reply.
What to include in a support request
- Your display name or the account detail used on the service
- The page where the issue happened
- Your browser and device type
- A short description of what you expected and what happened instead
- A screenshot only when it helps, and only after checking it does not reveal private information
Keep privacy in mind
Do not send unnecessary identity documents, payment detail, home address or other information that is unrelated to the issue. Support works better when the request is focused and practical.
If the problem involves unwanted contact, include the profile name and the nature of the behaviour so it can be reviewed more efficiently through the live support workflow.
Use the right support route
Account, browser and technical problems need a concise support request. Questions about what to reveal or how to respond to persistent contact can be handled before sharing account details.
Use the help centre for common account questions, review profile privacy before sending screenshots and follow the steps to stop unwanted contact.